Logging in
Attendees log in to the platform using their email. (When an attendee visits a Public Events page link, they will not have to log in first to view public events.)
A 6-digit login code will be emailed to them.
If an attendee is sent a direct link (i.e., event home page), after logging in, they will be redirected to that page.
My Events
After logging in from the main event URL, attendees will be directed to their My Events page, where all the events they are invited to will be displayed.
- Attendees can click the event name or “Event Homepage” button to open the event home page, or click the “Register Now” button to register
- Search by event name in the upper left-hand corner search bar
- The filter icon next to the Upcoming and Past events toggle allows attendees to filter by event type and tags
On the left-hand side of the screen, attendees can navigate between My Events, Chat and Connections (if Networking Features are enabled), Calendar of invited events, and their My Profile dashboard. In the My Profile dashboard, users can upload a profile photo and edit or add their company, job title, location, social links, and bio. Additionally, they can access a list of their events, and in their privacy settings, decide whether they want to show their email address, phone number, and social media links to mutual event attendees.
Navigating Event Sites
On the event site, attendees can explore all available event content (i.e., event description, agenda, speakers, accommodations page, and links to register and join virtual sessions).
Within the Agenda, users can filter and toggle between list and card view as well as filter by date, level, tracks, speakers, session types, and session formats (as applicable).
Registering
Attendees can click “Register Now” in the top right-hand corner of the navigation bar to register for an event.
The user will be redirected to the registration form.
If session registration is enabled, attendees will be redirected to the second step of the registration process after submitting the initial form.
After attendees select their sessions and continue, they will be directed to the registration confirmation message.
Below the registration confirmation message, attendees will find links to the event page and the Attendee Portal.
If the Hotel Passkey is enabled, a button to book their hotel will appear, directing them to the Passkey link. After completing their hotel registration, they will be redirected to the Attendee Portal.
Attendee Portal
In the Attendee Portal, users can edit their event registration, access their QR code for check-in, modify their hotel booking (if Passkey integration is enabled), view the event agenda, add sessions to their personal MyAgenda and their Google, Outlook, or Apple calendars, engage in Networking (if enabled), and access Live Streams, Videos on Demand, and Engagement activities.
Additionally, if features like Guest Registration, Session Registration, and Session Waitlist are enabled for an event and added as blocks in the Attendee Portal Configuration, attendees can view and manage their Sessions in the Attendee Portal (cancel registration and add new sessions), view their Waitlisted Sessions, and manage their guests.
Attendees can click the three dots to the right of the Sessions Filter in the Attendee Portal to download a PDF version of their Agenda.
